Shipping Policy
Plaintext
Shipping and Delivery Policy
1. Processing Time
- Orders are processed and dispatched within 1 to 3 business days following payment confirmation (excluding weekends and public holidays).
2. Delivery Time & Shipping Rates
- Standard domestic delivery within Singapore typically takes 2 to 5 business days.
- Standard international shipping takes approximately 7 to 14 business days depending on destination and customs clearance.
- Shipping fees are calculated at checkout based on destination and order weight. Free shipping may apply on promotional orders.
3. Order Tracking
- Once your order has shipped, a confirmation email containing a tracking number will be sent so you can track your delivery status.
4. Pre-Orders
- We currently do not process pre-orders; all items available for purchase are in-stock and ready to ship.
5. Contact Information
If you have any questions regarding your shipment, please reach out to:
- Email: hugrabsg@nizcorp.com